Care
Frequently asked.
A quiet place for the questions we hear most often. If yours isn't here, please write to us.
Products
All formulas are made from cold-pressed botanicals, with no parabens, sulfates, or synthetic fragrance. We list every ingredient on each product page.
Yes. We never test on animals and only work with suppliers who share the same commitment.
Most products stay at peak potency for 12 months after opening. A small symbol on the label indicates the recommended window.
Orders & shipping
Orders are packed within two business days and typically arrive in 3–5 business days within the US.
Yes — to select destinations. Available countries appear at checkout.
Write to us within 12 hours of placing your order and we'll do our best to help before it ships.
Returns & refunds
Unopened items may be returned within 30 days for a full refund. See our returns page for details.
Refunds are issued to the original payment method within 5–7 business days of the parcel arriving at the studio.